Welcome dear customer,
Local Shipping:
- Orders are shipped via (SMSA - Aramex) within 6 business days.
- Shipping cost is 25.3 including tax within Saudi Arabia.
- For any change in address or phone number, the customer must contact the shipping company directly to update details.
- A Saudi phone number is mandatory for shipments inside Saudi Arabia.
International Shipping:
- International shipping is via DHL. ARAMEX . SMSA
- DHL: 4 to 8 business days
- SMSA and Aramex: 7 to 18 business days
- Customers must review customs regulations and fees in the destination country beforehand; these vary by country and are fully the customer's responsibility.
- Products under the category "Incense and Perfume Supplies" are not shipped internationally.
- International shipping cost depends on the shipment weight.
- Some shipping companies require official ID proof (e.g., national ID) when sending or receiving parcels in certain countries.
Note: Shipping delays may occur during the last ten days of Ramadan, Eid Al-Fitr, Eid Al-Adha, national holidays, and other official occasions.
We provide door-to-door delivery for your convenience, but due to factors beyond our control related to shipping companies, direct delivery to the customer may sometimes be unavailable.
