First: General Provisions
- All discounts, promotions, coupons, and cashback are applied in accordance with the Saudi E-Commerce Law.
- The store reserves the right to modify or cancel any discount, promotion, coupon code, or cashback program at any time without prior notice, provided that consumer rights are not harmed.
- It is not permitted to combine more than one promotion, coupon code, or cashback program on the same order, unless explicitly stated by the store.
- Discounts apply only during the announced promotional period. Once the period ends, they become invalid.
Second: Discount Codes and Coupons
- Validity: Each code has a specific validity period and may be valid for single or multiple uses, as announced.
- Eligible Products: Codes do not apply to already discounted products or special promotions unless explicitly stated.
- Minimum purchase: The code may require a minimum cart value (such as 199 including tax), excluding shipping and delivery fees.
- Maximum Discount Limit: The store may set a maximum discount amount regardless of the order value.
- Payment and Shipping Methods: Certain codes may be limited to specific payment methods or shipping providers.
- Returns and Refunds: In case of product returns, the refunded amount will be the actual paid amount after applying the code.
- Unauthorized Use: The store reserves the right to cancel any order in case of misuse of codes, fraudulent activity, or pricing errors.
Third: General Promotions and Discounts
- Discounts apply only to non-discounted products unless otherwise announced.
- Automatic discounts are based on the total order value before shipping and taxes.
- If product returns cause the order value to fall below the required minimum, the discount value will be deducted from the refund amount.
- Free shipping is subject to the announced offer terms, usually within Saudi Arabia only.
Fourth: Cashback (Credit/Balance)
- Cashback is granted as a percentage of the purchase value, according to the announced offer.
- Cashback is usually provided as store credit and cannot be exchanged for cash unless explicitly stated.
- Cashback does not apply to already discounted products or when discount codes are used, unless otherwise specified.
- In case of returns, the cashback earned will be deducted from the refund amount.
- Cashback is valid for a specific period (90 days from the date of purchase).
Fifth: Conditional (Tiered) Discounts
- Conditional discounts apply when the required minimum order value is met (e.g., 5% off for 200 – 10% off for 400 – 15% off for 600).
- Discounts are calculated based on the total order value before shipping and taxes.
- If returns cause the order value to drop below the required threshold, the additional discount will be voided, and the difference will be deducted from the refund amount.
- Tiered discounts do not apply to already discounted products unless explicitly stated.